Browsing: Artificial Intelligence (AI) News

Effective customer support, project management, and knowledge management are critical aspects of providing efficient customer relationship management. ServiceNow is a platform for incident tracking, knowledge management,…

Generative artificial intelligence (AI) offers the opportunity to improve healthcare by combining and analyzing structured and unstructured data across previously disconnected silos. Generative AI can help…

As the scale and complexity of data handled by organizations increase, traditional rules-based approaches to analyzing the data alone are no longer viable. Instead, organizations are…

This post is co-written by Kevin Plexico and Shakun Vohra from Deltek. Question and answering (Q&A) using documents is a commonly used application in various use…

This post is co-authored with Travis Mehlinger and Karthik Raghunathan from Cisco. Webex by Cisco is a leading provider of cloud-based collaboration solutions, including video meetings,…

This post was co-authored by Travis Mehlinger and Karthik Raghunathan of Cisco. Cisco’s Webex is a leading provider of cloud-based collaboration solutions including video conferencing, calling,…

Seamless access to content and insights is crucial for delivering exceptional customer experiences and driving successful business outcomes. Box, a leading cloud content management platform, serves…

This post is co-written with Aishwarya Gupta, Apurva Gawad, and Oliver Cody from Twilio. Today’s leading companies trust Twilio’s Customer Engagement Platform (CEP) to build direct,…

Innovations in artificial intelligence (AI) and machine learning (ML) are causing organizations to take a fresh look at the possibilities these technologies can offer. As you…

AI chatbots and virtual assistants have become increasingly popular in recent years due to advances in large language models (LLMs). Trained on massive datasets, these models…