Key Takeaways
- Garmin offers a one-year limited warranty on its fitness devices.
- There are exceptions to the warranty, such as cosmetic damage.
- If your Garmin device meets the terms of our warranty, you may be eligible for a repair, replacement or refund in accordance with the terms of your warranty.
It’s no secret that Garmin watches are quite pricey. However, that high price comes with many benefits, including highly functional, well-made, and durable devices. Most of their watches are designed and built to withstand adventures and harsh conditions. However, Garmin watches are not immune to damage. I’ve scratched quite a few screens, and parts can break.
Due to their high price, it can be disappointing when something goes wrong with your Garmin watch, especially if you recently purchased the device. Luckily, Garmin offers a one-year limited warranty on its products, including its fitness devices. It’s minimal, but better than nothing. Read on to learn more about the warranty and whether you can get help with issues with your Garmin watch.
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Garmin Fitness Product Warranty
Up to 1 year protection
Garmin fitness products, including all of their watches, bike computers and golf equipment, are covered by a limited warranty for one year from the date of purchase. This warranty guarantees that your Garmin fitness product will be free from defects in materials and workmanship during that one year period. The only exceptions are Garmin Rally and Vector pedal power meters and Tacx trainers, which are covered by a two-year warranty.
Of course, as this is a limited warranty, there are exceptions. Unfortunately, the warranty does not cover cosmetic damage such as scratches, dents, or dings. The warranty also does not cover consumable parts such as batteries (unless the damage occurred due to a defect in materials or workmanship). The warranty does not cover damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes. Finally, the warranty does not apply if the damage occurred as a result of modifying or altering the device.
As with most electronic devices, you should use Garmin provided accessories and get support through a Garmin approved service provider, as the warranty does not cover damage caused by repairs by anyone other than a Garmin authorized service provider. Similarly, power-related damage caused by using cables not provided by Garmin is not covered under the warranty.
If your Garmin damage is covered under warranty, there are three possibilities. First, Garmin will repair your device using new or used parts that meet quality standards. Or, Garmin will replace your device with a new or Garmin recertified device. Finally, Garmin may replace your device for a full refund of the purchase price, with shipping costs at your expense. If Garmin repairs or replaces your device, the product will be covered by a 90-day warranty.
FAQ
Q: How do I submit a Garmin warranty claim?
If you require in-warranty service from Garmin, you will need to contact Garmin support to open a warranty claim.
Q: Can you repair my Garmin watch if it’s out of warranty?
Garmin doesn’t cover cosmetic damage under warranty, but does offer out-of-warranty replacements if your watch screen is scratched, cracked or broken. To initiate an exchange, contact Garmin Support.
